You can pitch ANYTHING except quality

Quality matters. Oh, it matters a lot.

Nobody wants to pay money to see a movie that stinks, a book that you can’t get past Chapter 1 or an album where every song hurts your ears.

You want quality. I want quality. Everybody wants it.

But you can’t pitch quality.

And you can’t package it.

So unless you’ve got something else — a quirk, a hook, a unique twist — quality alone won’t get you anywhere.

It won’t get people to look, listen or read in the first place.

So let’s pitch and package random, made-up things. Why? Because it takes practice and because you’re too close to your own stuff to do it right. And because it’s fun.

First up: two different bands.

Band A is a trio: drummer, guitar and bass / lead singer. They’re all recent music school graduates in their late twenties. They’re serious, seriously talented, good-looking and ready to break out. Let’s say they play a lot of punk rock and post-grunge.

Band B looks like a sure-fire loser. They’re all five years old. College degrees in music? Try “Hey, we’re potty trained, and we know our ABC’s.” They don’t know how to read music, write music or understand music theory like the other band. The guitarist knows one trick: crank up the distortion and make it loud. But they know the rough melodies and words to three different Metallica songs, and they do a cover of ENTER SANDMAN that’s close enough to be damned funny.

Here’s a real-life example of this sort of thing. A ton of people — 383,000 plus — have watched this kid sing, DON’T BRUSH MY HAIR IN KNOTS while her brother or neighbor kid banged on the drums.

Alright, here’s your homework: Write a one-sentence pitch for each band. Four words, if you want to ace this. Six words if you feel like a Cheaty McCheaterface.

Do it now. Find a piece of paper or fire up Word and do a pitch for each. Don’t even think about it.

I’ll go find silly videos on YouTube about swamp monsters in Louisiana or whatever.

OK, time’s up. Let’s compare pitches.

My best shot at the music majors: “Nirvana minus flannelly angst.” Four words, and I’m sort of cheating by turning flannelly into a word. Hard, isn’t it? You can’t get anywhere saying any kind of variation on, “This band, they’re really, really good.”

My pitch for the kids: “Kindergarteners cover Metallica.” Three words. Doesn’t have to be poetry here. Are you going to click on a link that says “Nirvana minus flannelly angst” or “this band is amazing?”

No. Not when there’s another link that has five-year-olds playing heavy metal?

Who wins the quality test? The serious music majors, by a mile.

Who wins the pitch and packaging test? The little kids who play bad covers of heavy metal. It’s so much easier. I would have to kidnap reporters to get them to cover our post-grunge band of music majors.

Could I get free ink and airtime with the Heavy Metal Monsters of Hillman Elementary? Absolutely.

Next: two different books

Our quality book is a literary masterpiece that will make you cry while snorting coffee through your nose, then take a fresh look at life and possibly quit your job and join a Tibetan monastery. It’s about a middle-aged man who works in a cubicle farm and lives in surburbia with a wife who’s on industrial amounts of Prozac and a teenage daughter who’s too busy thumbing her iPhone to notice who provides her with food, shelter, clothing and a VW Passat with only 13,000 miles on it. The hero’s life changes when he gets mugged on the way home. Also, a mime is involved, and a janitor who lives in a shack but says witty, wise things before he gets hit by a train.

The other book is a cheesy sci-fi novel with horrible dialogue. The premise: dinosaurs didn’t die off after some asteroid hit. They were smart. Really smart. And they left the planet in a fleet of spaceships to escape Earth long before that asteroid screwed things up for millions of years. Now they’re headed toward earth. And they want their planet back.

Ready? One sentence pitch for each. Four words.

GO.

OK, let’s see what we’ve got. Here’s my instant, no-thinking pitches.

Literary book: “Hell is a cubicle farm.” Five words. More of a title than a pitch. It sings to me, though, in a small, squeaky, off-pitch voice.

Sci-fi nonsense: “Space dinosaurs invade earth.” This is a kissing cousin to “Comet will destroy earth,” which has been the basis for about six different movies, including five by Michael Bay, with the other one starring Morgan Freeman for some reason, despite the fact that Morgan Freeman has ZERO CHANCE of flying up in a space shuttle with Bruce Willis and that dude who is an old college buddy of Matt Damon to blow up the comet,  asteroid or whatever with nuclear bombs.

VERDICT

The bottom line is, quality is one thing. In the end, it’s probably the most important thing.

Yet nobody will read your masterpiece, listen to your amazing album or see you act like no actor has acted in the history of acting-hood if they don’t get hooked by your pitch and packaging. They have to know you exist first.

Quality isn’t a pitch. “You should see that movie — it’s really good” doesn’t work. Your friends and family will ask, “What’s it about?” and if you don’t have four words to explain it, to give them a pitch, then forget it.

The next time to read a book, see a movie or listen to a great new song, think of four words.

How would you package it? What could you possibly say, just to your friends so they could see it, but to a reporter or a TV producer?

The obscure art that rules the world

Sure, you’ve heard of opinion polls. Yet that’s not what really determines things as little as who you’ll hire next in the office or what movie you’ll see on Friday night—and as big as who runs the corporate giants and entire countries.

There’s a common factor that matters more than talent, and it determines which actors, authors and rock stars get famous and which ones work their craft without ever breaking through.

Do you know their name?

Seriously. It all starts with which names you know.

Because if you never know a person exists, there’s no way you’ll hire them, buy their book/album/movie ticket or check a box next to their name on a ballot.

And yes, it’s an art, though there’s a bit of science to it.

The best time to watch the power of being known in action is during a wide-open presidential race with a lot of candidates running.

Not three or four, because everybody would know the names pretty quickly.

If you wanted to really dig into this topic, about two dozen would be perfect.

You know, enough so you need to have two separate nights of debates during the primary.

Fame versus infamy

Fame means well known, and it has a positive meaning. Oprah Winfrey, Brad Pitt, Rihanna, George Clooney, Lebron James.

Becoming famous means your name ID goes up from zero along with your positives, meaning more people feel favorable about you than unfavorable.

Infamous means sure, people know your name, but for only because you did something so stupidly horrific or horrifically stupid that it went viral. Jeffrey Dahmer, Ted Bundy, the Cash Me Outside Girl–you get the idea.

Becoming infamous for terrible crimes or feats of viral stupidity is far, far easier than becoming famous, which usually requires doing something (a) quite impressive, using (b) loads of hard work and talent while (c) somehow making sure bazillions of people know about it.

Infamy is easier in large part because our caveman/woman brains are hard-wired to latch onto negative information, especially about people who seem powerful or important to our human tribe. You might find it amusing to hear stories about your neighbor drinking fermented wildberry juice all day and falling down when he’s supposed to be helping hunt those wooly mammoths, but it won’t keep you up at night.

If your best friend says the leader of your clan is drunk all day and falling down, that’ll stick to your brain and make you stare at the cave ceiling, because that leader is the one who’s supposed to keep everybody alive through the winter when the wooly mammoths head south or whatever.

Trump and the dangers of infamy

If you’re a struggling rock star, actor, author or artist, you can boost your name recognition on the low road, by becoming infamous, rather than climbing the hard-to-impossible mountain to fame.

This works for entertainers because if 90 percent of the population knows your name while 89 percent of them have an unfavorable impression, even 1 percent of hundreds of millions of people is enough people to buy concert tickets or books.

This school of thought says no press is bad press. As long as they spell your name right, who cares if the story is negative? Your name recognition is going up.

Some pundits think Donald Trump believes in this theory. I disagree.

Trump benefitted from infamy when he was a young real estate developer trying to come out from his wealthy father’s shadow.

Yet as president of the United States of America, the most powerful nation on earth right now, no person on the planet gets more press coverage. 

Automatically. Relentlessly. There are stacks and stacks of clippings every day.

If he were actually playing 3D chess, and being smart, Trump wouldn’t pull stunts designed to boost his name recognition via becoming more infamous with reality TV chaos, fights, name-calling and vulgar behavior. Because yes, your name ID goes up with infamy, but so do your negatives.

For the leader of any country, constant national press coverage is guaranteed. This is why most rational leaders try incredibly hard not to do embarrassing, meanspirited or vulgar things that will make people lose respect for them.

I believe Trump has a bottomless appetite for attention. It doesn’t matter that he’s getting more press than any other human alive.

Too much is never enough. No matter how hard the firehose of media sprays, he craves more, and seeks to create more attention by tweeting all day, rage-calling into live FOX News shows or via risky PR stunts.

No matter what nation you lead, driving up negatives by seeking infamy at all costs isn’t smart. To get big things done, you need build bridges with world leaders and lawmakers while creating public support for what you’re proposing.

The razor’s edge

This ties directly back to the twenty-something people running in the 2020 primary.

Except for Joe Biden and Bernie Sanders, who are quite well-known, the other candidates are all trying to break out from the pack and raise their name recognition. Except they need to do that without raising their negatives and going underwater, which just means their unfavorable are higher than their favorables.

This is why candidates in crowded fields like this have such trouble moving up. You want to boost your name recognition by good things: bold plans, speeches that make people cry, acts of kindness or amazing performances at one of the debates.

The candidates polling around 1 percent know they can break through the noise by punching upwards, by fighting above their weight. Though this is tough to do without driving up your own negatives. It’s walking a razor’s edge.

Punching down, on the other hand, is a guaranteed way to look like a bully and drive up your negatives. It’s why world leaders have traditionally never attacked individuals people or companies by name. And this is why frontrunners rarely mention, much less attack, candidates far below them in the polls.

Tracking the same people, before and after

There’s a great experiment going on at fivethirtyeight.com with the 2020 primary. Check it out.

They’re working with a polling firm, Morning Consult, that interviewed the same people three times: before the debates, after the first debate and after the third debate.

This is tremendously interesting and useful, because you can track all sorts of interesting things, including:

  • name recognition
  • favorables and unfavorables (along with no opinion)
  • exactly where support moved and from who

What’s truly fascinating isn’t whether somebody is above water or underwater. Check out the ratio of favorable to unfavorable, then the proportion of “no opinion” they have left. That’s their room to grow.

The absolute best thing about the polling and work here is the chart that shows exactly how support changed and which candidates people switched to and from over the course of the week.

Elizabeth Warren crushed the first of the two nights of debate, but did so against lesser-known candidates. You can track her support getting a big boost after the first debate (growing from 12.6 percent to 18 percent), yet after the second night of debate, she dropped to 14.4 percent, with a good share of those supporters switching to Harris.

And it’s quite remarkable what Kamala Harris did during the debates. She took on Biden, a front runner who’s well-known and liked, on a tough topic. And she did it without really driving up her own negatives. Her favorables jumped from 56.2 percent to 66.9 percent, while her negatives only went up a smidge to 12.8 percent. Harris also doubled her support in terms of who people would vote for today, going from 7.9 percent before the debates to 16.6 percent after.

Compare that to Cory Booker, who got a good boost in his favorables while keeping his unfavorables down, yet he actually lost first-choice support. Those who said they vote for him went from 3 percent before the debate to 2.8 percent after, despite a debate performance that got great reviews.

Same thing with Pete Buttigieg, who had a similar jump in favorables along with pundits saying he was one of the winners coming out of the debate. So why did he drop from 6.7 percent support down to 4.8 percent after the debates?

If you’re really want to see how name recognition, fame and infamy works, skip over the news about front-runners and focus on the candidates at the bottom. What are they trying to do to get attention from the press and public? When a candidate polling toward the bottom makes a big move up, can we pinpoint why?

I hope fivethirtyeight.com and Morning Consult keep tracking these same people over the next year. It would be amazing to see the numbers change over time, and to shine more of the light of science on what’s most often seen as an obscure and inscrutable art.

Introducing the iPad killer – the amazing and affordable L-pad

Forget the latest iPhone and iPads, which are old and busted.

Here’s the new hotness: The L-pad.

Massive 16.3″ screen size.

Retina display? Try ATOMIC RESOLUTION.

Grab a magnifying glass, beer glass, telescope, electron microscope – grab anything you want and there isn’t a single pixel in sight.

Tired of long boot times? Sick of apps updating themselves every week, sucking up mondo megabytes?

Say goodbye to monthly bills for your data plan.

Say hello to instant on and instant off.

The ultimate in compatibility

Backward compatible? Come on, that’s easy.

What else out there is forward compatible? Nothing–except the L-pad.

The L-Pad is compatible with every writing instrument known to man, not just some officially branded L-pad stylus, which we believe is a fancy word for “expensive plastic pen without any ink.”

Whatever you want, use it: pencils, ballpoints, crayons, we don’t care. Go wild.

Sketch a sunset or compose a symphony.

Write a mash note or the Great American Novel.

Draw a house. 

Draw a battleship.

DRAW YOUR OWN SPACESHIP.

If you want to double your screen size, the L-Pad has your back. Do it.

Double it again.

Go crazy and turn an entire wall of your office into one giant screen.

Durable, renewable and edible

If the screen gets wet, no problem.

Every single L-pad screen can be recycled, because we love the planet.

Non-toxic and biodegradable. You can eat the L-pad, if you really want. 

Think you could crumple up what’s inside an iPad, stick it in your mouth and chew? No. That stuff would kill you, if you had any teeth left.

Portable and affordable and other -ables we can’t even list

The L-pad is for the working people and middle class, not the wealthy few. Everybody can buy the same fully functional L-pad.

They’re so affordable, Costco has stacks of L-pads for sale. 

Buy 24 – that’s right, two dozen — monstrous 16.3-inch L-pads for six bucks. 

Keep one and give 23 away as gifts. You’ll still have an extra $500 in your wallet instead of sending that cash to Apple and writing a check to Verizon or Sprint every month.

Want something more portable?

Pick up a dozen L-pads Minis, each with a 9.4-inch screen. They even come in fashion colors, no extra charge.

Stick them in your car, your man-purse, your European carryall or your Indiana Jones satchel.

Give them to your mother-in-law, your co-workers or random people on the street. 

The L-pad never needs to update its OS.

It will never ask you for a password, tell you it’s incompatible with that particular pen or lock up because you forgot some insane combination of upper case letters, special characters and numbers.

And if you sit on an L-pad, it’ll only bend, costing you nothing, instead of breaking and putting a giant hole in your wallet.

Because the L-pad is there for you, brother. Whenever and wherever you need it.

30 achy breaky Twitter mistakeys

media strategy saturday meme

Hear me now and believe me later in the week: first impressions matter more than ever.

In the old days, you got to know people because they LIVED NEXT TO YOU, or because you saw them at the feed store when you saddled up Bessie and rode there on Saturdays.

These days, you can use the Twitter or the Book of Face to meet people around the world, except for North Korea and some other places where the Series of Tubes is illegal or the secret police only let you use a pirated version of MySpace or whatever.

Online, people make a first impression about your entire life in less than two nanoseconds, based on three tiny little things:

  • your profile photo
  • your handle
  • your bio

Sidenote:  If you don’t understand the headline reference to Achy Breaky Big Mistakey, here’s the original Billy Ray Cyrus video and a link to Mullet Junky, which is guaranteed to make you feel better about your hair. Enjoy.

So, instead of giving you five big Twitter boo-boos, or seven, I’m giving you 30 dumb moves to avoid on the Twitter — ten no-no’s apiece when it comes to your profile photo, your handle and your bio.

I believe, deep in my soul, that ten times three equals thirty, or possibly 30, depending on whether you use the metric system and what edition of the AP Stylebook you sleep with.

Top 10 achy breaky big mistakeys with your profile photo

You see the worst ones on Facebook, but Twitter is not immune from wacky profile photos.

Do not:

1) Make the duck face

2) Try to be sexy

3) Flash gang signs with your hat on sideways

4) Take off your shirt to show us your tattoos or how much you enjoy fake orange Oompa Loompa spray tanning (it makes you look like a reject from Jersey Shore)

5) Pretend to chug tequila or smoke the Biggest Blunt Known to Man

6) Make the duck face while trying to be sexy, flashing gang signs with your hat on sideways, showing us your tattoos and pretending to chug tequila

7) Use a self-portrait shot on your phone, using the mirror in the bathroom (we can tell, and yes, Mirror in the Bathroom is a good tune from the GROSSE POINT BLANK soundtrack)

8) Go with extreme close-up (I see your pores!) or incredible longshot (that might be a person, or Bigfoot) or a weird angle (up your nose)

9) Use a shot with two / four / six different people and make us guess which one you might be

10) Wear sunglasses, hats and other accessories that make it impossible to tell if you’re a 12-year-old girl, a 35-year-old man or a wax dummy

Basically, don’t freak people out or make people guess who you are. And don’t try too hard.

Now, there are some variations that aren’t bad. Random photos and symbols are sometimes bad, but not always. If you’re a writer or editor, go ahead and use a photo of books as your profile shebang. Totally fine. Actors can use the Hollywood sign or the comedy and tragedy masks. WE TOTALLY GET THAT. But the weirder you get, the weirder your first impression will be.

Also: A huge STAR WARS geek can use Yoda as a profile photo. Just remember the first impression — even if you’re a 6-foot-tall redheaded supermodel — will be that you’re a short, 900-year-old frog-thing with wrinkled skin. It is not really a surprise, or remotely cool, for men to be use photos of THE MATRIX, lightsabers, Captain Kirk or Call of Duty 17: Blowing Up Stuff on Mars.  Yet it is unexpected, and therefore kinda cool, for women to be into comic books, Spock, anime and all the things that would make you say “dorkahedron who lives in mom’s basement” if a man picked it for his profile shot. This is a paradox, and possibly unfair, but tough noogies. (My AP Stylebook is silent on the correct spelling of “noogies,” so by my reckoning, I’m establishing the correct spelling right here and now, for all time.)

Top 10 achy breaky big mistakes with your handle

Also known as your name, moniker, nickname, special badge for the Series of Tubes and “what Keanu Reeves is supposed to call you when you jack into the Matrix.”

This is more of a Twitter thing, though these 10 achy breaky big mistakeys also apply to what you pick as your email address, blog title or any visible tattoo involving the alphabet rather than a drawing of Wolverine riding a My Little Pony.

Do not:

1) Use a handle that nobody can pronounce,  like “puqnI’loD,” the Klingon word for grandson (I looked that up at Klingon Language Institute, which actually exists, and this fact frightens me)

2) Throw in a bunch of slang numbers in your handle like “2legit2quit,” unless you are, in fact, MC Hammer

3) Use lots of random numbers, because everybody really, really wants to be buddies with “fred349829402”

4) Get your full first, middle, last name and favorite hobby in there, aka “LauraIngridHasselbackLOVEShorses”

5) Use initials or whatever to make it completely impossible to know whether you’re a man, woman or cyborg from the future sent to kill Sarah Connor (there is actual science here, and not just me spouting off, but that is a post for another day)

6) Be so obsessed with pimping your business, book, movie or album that your handle is simply the name of your business, book, movie or album, and once you move on to the next project, you’ll abandon that handle anyway

7) Put serious TMI into your handle, as in “singlemomthinksmenSTINK” or “stillunemployedyear3” or “livinginmomsbasementplayingcallofdutyallday”

8) Get all lovey dovey with a handle that’s a bunch of mushy nonsense about your husband, wife, kids, dog, ferret, capuchin monkey or boa constrictor, as in “debbie+fluffy4evah”

9) Appropriate the name of a celebrity, unless it’s to make fun of Snooki, Jonathan Franzen, Charlie Sheen, Kim Kardashian, Donald Trump or any of the “Real Housewives of I Don’t Care” — and yes, you should follow @EmperorFranzen and @English50cent

10) Try to be funny with some kind of gag handle, a la Bart Simpson and “@ipfreeley”

Top 10 achy breaky mistakes with your bio

It’s hard to screw up when you only have 160-characters or whatever.

Despite this challenge, there are bazillions of bios out there which are assaults upon the English language and, left unchecked, will not only tear the very fabric of society, but will rip a hole in the space-time continuum, sending Jean-Claude Van Damme back in time to battle an ancient Schwarzenegger in TERMINATOR 9: NIGHTMARE AT THE NURSING HOME.

Do not:

1) Try to give your life history, in chronological order, using Every Abbreviation Known to Man

2) Claim to be a pro photographer, Olympic gymnast, black belt in Gracie jujitsu, supermodel, billionaire CEO, secret agent, actor, bodyguard and author who also drives Indy cars–we might believe two of those, maybe three if we’re drunk, but not six or nine

3) Throw in a bunch of wacky symbols and graphics that nobody understands, or use numb3rs & txtspk 2 say what8vr u cld say uzn wrds

4) Share TMI details that nobody needs to know, like how many times you’ve been married and divorced, how many kids you have or the nicknames of your seven most favorite cats

5) Treat the Twitter, the Book of Face or any other social media shebang like it’s a dating website, telling us how you enjoy slow dances, long walks on the beach and all that nonsense — and as a bonus, here is the worst bio page ever

6) Expect us to believe you live on nine different continents by listing your “location” as “London, Moscow, Tokyo, Kenya, NYC, Antarctica, LA and the International Space Station” (yes, somebody is going to comment with a link to Wikipedia proving there are only seven continents)

7) Get all cute with your location by saying, “in limbo” or “everywhere but nowhere” or “right behind you”

8) Turn it into a resume with where you went to college, a summary of skills and your career goals–please save all that for LinkedIn and such

9) Make it completely obscure by writing it in French when you are NOT FRENCH AT ALL, using a Gertrude Stein poem instead of a bio, wussing out by using a quote from a famous person — or Capitalizing Every Word Of The Entire Bio While Not Understanding That People Actually Want To Be Able To Read The Stupid Thing Without Getting A Migraine

10) Trying to be shocking by saying insanely offensive things while packing all seven of the FCC’s seven dirty works in there and working very hard to make your profile form an obscene gesture using ASCII art nonsense

In the future

Will I  do the same sort of post for the Book of Face? Nope. Sorry. I do this for fun, and for free, and the Book of Face keeps getting breached by hackers and such, so I’m kinda mad at Zuckerberg and all that.

Also in the future: There will be robots that mow your lawn and space-age looking trikes that turn into flying cars. Just wait. Are you done waiting? Here you go. If Daniel Craig doesn’t already have one of these, he’ll steal one this weekend.

News junky, heal thyself

Listen: I get how watching the news right now is like a train wreck, except each new day brings a bigger, more fiery train wreck than the day before. And you just want it to stop, and go back to normal, but can’t turn away.

As a reformed journalist, I’m a complete and utter news addict. Went to rehab–didn’t help one bit.

So I feel you.

Here’s what is really going on.

Chaos and confusion

In normal times, a scandal is big news for weeks or months. One large scandal can easily end a political career, or bring a CEO down.

What’s happening now is a flood of scandals and outrages, and yes, part of that is because the world’s most powerful man is a moody, incompetent toddler. But it’s also by design.

Vladimir Putin has a large country with a tiny economy. He can’t beat the West in economics, or even in a straight military conflict. What he’s doing is sowing discord, distrust and chaos through lies, misinformation and propaganda.

Brexit and Donald Trump are only two examples. Look hard enough–or listen to the intelligence community pros and reporters who cover national security–and you’ll see evidence of this information war being waged all over the free world.

Putin + Trump = a perfect marriage

Putin’s strategy is perfectly aligned with what Donald Trump has done his entire life: use conflict and chaos to build his name ID and get press coverage. The twist is, Trump didn’t care whether the coverage was good or bad, as long as they spelled his name right. Affairs, divorces, scandals–didn’t matter. Just get him on the front page or the Howard Stern show.

Working in reality TV only cemented this strategy. If everything goes right on a reality show, the ratings stink. What sells? Conflict and chaos, betrayals and big fights. 

And when there’s a new political scandal or outrage every day, it’s hard to remember the seven train wrecks from last week, or last month. 

Attacking the media

The other half of this is attacking the foundations of truth–the free press–while trafficking in lies, misinformation and propaganda.

They want average people to be numb and apathetic, and to mistrust what’s coming from real journalists.

To create doubt and fear.

What you can do

It’s easy to get hooked on the news in times like this. It feels like the middle of a presidential primary, the days before a Super Bowl, the first moments of a war. 

When you care about something, getting glued to the screen is easy. 

I’m not saying you ignore the news, quitting it cold turkey.

The trick is balancing out gathering information, and being informed, with taking action.

Because gathering info in a time like this can never end. There’s always a new scandal, another angle you hadn’t considered, a rabbit hole to go down.

The more you care, the more you tend to read and watch, and it certainly feels like you’re doing something.

Except it’s not actually taking action, and it’ll take average people refusing to be apathetic to bring things back to normal.

Elections alone won’t win this kind of fight, especially if you live in a country where elections are partially or fully rigged. 

Check out this chapter for more on Winning the War on Truth.

Social media experiments–the good, the bad and the ugly

Listen: the best place to do testing is where it doesn’t really matter, and that includes experiments on social media platforms like WordPress and Twitter

This silly blog is a good example of that.

So let’s talk, you and I, about what’s works, what doesn’t and what we all can learn.

Lesson 1: Start small

When you first start a blog, or hop onto a social media platform like Twitter, there’s no guarantee that you’ll (a) like it, (b) become good at it, (c) the thing won’t go bankrupt or (d) it may get bought by Apple, Google or Microsoft and get folded into some other app.

Whatever you try on social media, it’s good to start small.

I started this blog to sell a car. Seriously. Didn’t know a craigslist ad disappeared after a couple weeks or whatever and the ad needed a free home. My genius sister said “WordPress, fool” and that ad went viral.

Epic Black Car deserves good owner; are you worthy?

Doing a premium account from the start would’ve been a mistake. 

I had to learn WordPress for a while before moving to a premium account and messing around with themes and such.

Same with Twitter and Facebook.

Start with a free account whenever you can and explore it fully before doing more.

Doing posts about books, movies and zombies truly helped me get good enough at WordPress to make new sites for other stuff, things that mattered, without a lot of sweat. And sure, after a while, go deeper. Just don’t try to learn how to swim in the deep end of the pool. Won’t work out.

Lesson 2: Try all kinds of things, relentlessly and constantly

There’s a ton of conflicting advice out there about any topic today. That includes social media.

Check them all out, then try out all kinds of things.

Just don’t think that once you figure out a process, you’re good to go for years.

The Series of Tubes isn’t like that. It’s always changing. Because of that, it’s smart to constantly switch things up. Remember that you’re doing experiments, which should be temporary unless they work like gangbusters.

Example: I tried a thing that sent a DM to to thank everybody who followed me on Twitter, and that was a big, giant NOOOOO. People hate DM’s with the passion of a billion burning suns. Experiment over.

Photos turned out to be a great experiment gone right. Now, every post I do has a feature photo, and I’m sticking more and more photos and video into everything I do. There’s research on this. They put Pulitzer-prize winning text on a page with no photos or graphics, then complete drivel on a page with a nice layout and a photo. What did people like better? The drivel with a photo. We are visual creatures, people. Visual visual visual.

Bottom line: You learn more by trying all kinds of things than by doing the same old thing. It’s more fun and more effective.

Lesson 3: Don’t get distracted–remember your core priority

I truly doubt that more than 1 percent of you make a living doing social media.

Remember that messing around with your blog, or posting to Twitter, can easily suck up all your free time.

If you’re a writer, it’s wise to do your writing first. Only play around with Twitter and such after you’ve gotten that daily word count nailed.

And try to think back to the real point of it all. It takes a crazy amount of traffic (and usually staff) to make a living off web traffic by getting millions of hits a month. First, you won’t ever get that. Second, you’re shouldn’t try, because that’s not the point. Most of us are doing social media to be SOCIAL–to write about what we love and meet people around the world who are into the same exact things, whether it’s Underwood typwriters from 1934 or knit hats for cats.  

P.S. I did recently go from Premium WordPress to Business, to try some things out. Will report back on those experiments, including instant translations of the blog to many languages, which is why I’m suddenly getting traffic from Bulgaria and such, along with other craziness. Good times.

Five pro-tips for Twitter, because conventional wisdom is dead wrong

i know a guy who knows a guy who knows another guy

Note: First, let’s celebrate the fact that Alex Jones just got kicked off Twitter forever and ever, which means he’ll be screaming into the void for a long time. Praise the gods. Now onto the meat of this post.

Listen: the advice you see on the Series of Tubes isn’t just bad. All too often, it’s seriously, tragically wrong.

Good info is quickly outdated, especially if it’s about social media.

Even if you do your due diligence–say that three times fast–and read seven different articles about best practices, it may not help.

Whatever article you read will typically be one of three things: (a) conventional wisdom, meaning it’s standard fluff which will get you standard, meh results, (b) bland instruction-manual drivel that won’t help you unless you’re hopeless with technology or (c) some kind of smooth come-on pivoting to a pitch for you to spend $199 on an app or service that promises the moon.

I’m not selling anything.

HOWEVER: I love Twitter, despite its flaws. Nothing is better for learning about breaking news, exploring your favorite niche and making friends.

So let’s talk smack.

1) Don’t treat Twitter like Facebook

Facebook is for friends and family you already have. You don’t take friend requests from 5,492 strangers on Facebook because hey, I’m not letting those people see family photos and all that. There’s a higher barrier to making connections.

Twitter is like a friendly bar where the drinks are always free.

The barriers are low to non-existent. I don’t risk or lose anything by making new connections.

Posts that make sense on Facebook don’t work on Twitter and vice versa.

Facebook is about memories and moments and relationships. Good posts are timeless.

Twitter is about now now NOW, and tweets have an incredibly short half-life. (Note: HALF-LIFE 3 is never happening. Valve simply enjoys teasing and torturing you, and they’ll keep doing it forever.)

On the Book of Face, it’s fine to share personal moments–though don’t get too TMI and become Complainy McComplainface–because your friends and family already know and care about you. So yeah, the clip of your daughter tasting ice cream for the first time is hella cute.

On the Twitter, people will wonder why some dude with Yoda as their avi is putting up shaky video of their labrodoodle puking up two pounds of Easter chocolate on the living room rug.

2) Facebook a little, tweet a lot

You could post on Facebook a couple times a week, or once a day, and nobody would bat an eye. Pretty normal.

Once a month and people will wonder if you’ve gone into hiding.

If you posted on Facebook five to ten times a day, people would start avoiding you like that neighbor who always comes over to chat and won’t escape after an hour of yakking about something you don’t like or understand, like cricket.

The rules are reversed for Twitter.

Post once a day and most people won’t see the post.

Post once a week and congratulations, you’ve invented an invisibility cloak. Patent that thing.

Twitter feeds scroll by crazy fast. Unless somebody follows you, or the hashtags you’re using, and is online THAT VERY SECOND, they won’t see your post. (This is true even though Twitter changed its algorithms to be more like Facebook so your absolute besties on Twitter will see your stuff more often with the IN CASE YOU MISSED IT shebang. However, 99 percent of people will not see your posts unless they’re staring at the screen right that second, which is not happening. The math starts getting cray cray. Say you have 2,000 followers. It’s a good bet maybe 200 of them, max, will say any random tweet you post. Then we get into the standard ratios: If 200 people see it, 20 will actually read it and 2 will respond.)

It’s smart to tweet five or ten times a day. No problem. Because even then, only a minority of your followers will even see it.

3) Forget the usual advice on who, and how, to follow

Conventional wisdom goes like this: figure out hashtags for things you love, or whatever your niche is, and follow scads of people with that hashtag in their bio.

No.

Here’s why this doesn’t get the job done: (a) you’ll miss a ton of people who post to that hashtag and skip having it in their bio, (b) you’ll wind up following an army of zombie twitter accounts of people who have your hashtags in their bio but haven’t tweeted since 1977, and yes, I know Twitter didn’t exist, this is a Dad Joke, just go with it and (c) most of the live accounts you do follow with that hashtag won’t be that active.

Who do you want to follow?

Not just people who care about your special niche, whether it’s Hand-Stitched Hats for Cats or novels about Men in Kilts and the Women Who Love Them.

You want interesting people in that hashtag who are huge fans or experts. You want people who are actually on Twitter a lot, and not as lurkers, but chatterbugs. And you want people who are friendly and take the time to talk with other people, not just use Twitter as a vehicle for self-promotion.

Instead of the hashtag bio thing, this is what you do: Search for a keyword (doesn’t have to be a hashtag) or phrase in the Twitter search box. Look through the most recent tweets about that subject and follow people who are tweeting about it, and talking to each other, RIGHT NOW.

That way, you know it’s not a zombie account. You know if they’re actually having conversations with other people or just pumping out content.

Then follow the friendliest people who like talking about what you love.

4) Never troll, and never feed the trolls

Let’s say somebody invited you to their home for a party. They’re providing the food and wine. You just have to show up.

And let’s say you told them their house is too small, their Ford Explorer sucks and their kids are ugly. You’re gonna get kicked out of the party. Maybe punched in the face.

Sure, being a troll can get you attention. The wrong kind of attention.

There’s a difference between being famous and being infamous.

Still, you’ll run into plenty of trolls on Twitter and other corners of the Series of Tubes, and there’s only one strategy that works.

Ignore them.

No matter what they do or say, never, ever respond. Not once.

Blocking them is fine, because you never have to deal with their nonsense.

Muting them is far more evil and enjoyable, since they’ll keep shouting into the void and won’t understand why you’re an unmovable rock. Why they can’t provoke you, no matter how insane they get.

Mute away. It’s pure torture for trolls.

Also, what Ken M. does isn’t really trolling. He’s a derp, and plenty funny.

5) Retweet, respond and comment 80 percent of the time

With the Book of Face and other platforms, if you’re only posting a few times a week, or once a day, it’s fine to use that one shot to say the thing you really need to say. Go ahead and post that video of Sue Bird losing her mind in the fourth quarter and hitting threes from downtown Tacoma, or put in a link to your latest blog post.

On the Twitter, try to retweet, respond and comment four times for every other thing you say. (Yes, the math works out. Four-to-one works out to 80 percent. I didn’t even bust out the calculator, that’s how certain I am.)

Because like I said earlier, Twitter is like a bar where the drinks are free. There’s nothing friendlier than liking, retweeting and commenting what other people post. And there’s nothing more self-absorbed and lame than only talking about yourself. Wouldn’t fly in real life, even if we were actually in a bar and had done six shots of really good tequila in the last two hours when you said, “Enough about me. What do YOU think about me?”

And that’s the final lesson. All media, including social media, goes back to a basic rule of rhetoric: it’s not about you.

It’s never about you.

It’s always, always about your audience.

Why this video has ALL the secret ingredients to go crazy viral

If that little 3-minute clip didn’t make you tear up a little, nothing will.

Here’s why this video has such viral power:

Sure, it features dogs, and cats, two common ingredients for getting spread all over the interwebs.

Anyone with (a) a working phone and (b) a dog or cat can easily film the furry pookie on a given day and (c) catch them doing silly things.

Most dog and cat videos are simply that: little sketches. Cats knocking things off counters. Dogs getting the zoomies or being derps. Slapstick, the oldest and most primitive form of comedy.

The story of the Takis shelter is much deeper.

There’s an actual narrative arc, with good storytelling structure. One of the few times real life matches up with Hollywood.

In the end, it’s a story of sacrifice and redemption, starting with happenstance.

He didn’t wake up one day and decide to sell everything he owned to help dogs and cats starving in a garbage dump. This began when he randomly found one dog.

And it’s not a smooth path. Even after he gets the shelter going, the finances don’t work and he has to shut it down–until average people step up to donate, and to start adopting these animals.

This is a story about redemption, and how life is about something bigger than yourself.

And that gives is more power and beauty than your average compilation clip of ninja cats ambushing toddlers.

The Series of Tubes is not a strategy

media strategy saturday meme

It pains me to see folks place all their faith in the Series of Tubes, whether they’re trying to bust into Hollywood, sell books about Men in Kilts or make a living playing punk rock songs with only three chords.

It’s no skin off my nose if they stubbornly keep on doing it.

As somebody who believes in science, and numbers, and doing whatever works, I’ll just say this: the Series of Tubes is useful for making friends and other things — but it is not a strategy and it is not a plan, not even for Internet Tough Guys.

internet tough guy as a child
This is your standard Internet Tough Guy as a child, deep into his training.

Here’s the thing: to persuade 10 people, you have to reach thousands–and to persuade thousands, you have to reach millions.

Which means using mass media, which is a completely different animal than social media or social networking.

Digital alone isn’t a strategy. It’s one piece.

There was a good Seattle blog, staffed with professional journalists and getting 400,000 hits a month, and that wasn’t enough to keep it afloat. Because internet hits may seem impressive, but they can be cheap and fleeting.

Truly reaching an audience means going to where they are, which isn’t your website, Twitter feed, Instagram home or whatever corner of the interwebs you prefer.

  • Some people rely on the radio. Maybe they’re like me and drive far to get to work and home every day.
  • Other folks read their local newspaper every morning with coffee, a ritual that I believe to be sacred and noble.
  • And yes, there are people who still use their television, even if it’s hooked up to cable, Hulu, Netflix or whatever else is hot this week.

The bottom line is this: If you made a pie chart of where people get their news and entertainment, it would be insanely fragmented. Digital is an important, modern slice, sure. But it’s just a slice.

A real media strategy, a smart one, touches every corner of that media pie.

Not one or two slices. Every one.

Quirks and legs beat the pants off talent and perfection

media strategy saturday meme

Hear me now and believe me later in the week:

  • Flaws and quirks beat absolute perfection
  • The package matters more than the product
  • Without legs, you are dead in the water

And now I’ll prove those three things to you with one word, a word that you will definitely recognize and understand.

Ready?

Here’s that word: SNOOKI.

Does Snooki (real name: I don’t care) have flaws and quirks? Oh yes. She and every other member of Jersey Shore had a solitary talent: creating constant drama, if not fiery train wrecks.

Conventional wisdom is that talent trumps all. This is America, right? The cream rises to the top. No way will somebody like Snooki get magazine covers.

HOWEVER: Just a few miles from the Jersey Shore are 5.82 bazillion Broadway actresses who have more talent, beauty and brains in their pinky fingers than Snooki and all her castmates combined. Some of these Broadway stars approach perfection, being triple threats who can sing, dance and act while looking like supermodels.

Talent alone, though, doesn’t make them into stars.

Are they hidden gems? You can’t say that. They’re on Broadway, seen by millions of locals and tourists in one of the biggest media markets in the world.

If the people who place all of their faith in the viral power of the Series of Tubes were right, all that overwhelming talent plus a few tweets and YouTube videos would be launching people from Broadway into the stratosphere, week after week.

Except that doesn’t happen.

Instead, we have People covers of Snooki getting pregnant and wall-to-wall coverage about the Kardashians, who really need some alone time before we beg Elon Musk to send them all on his first manned mission to Mars.

Here’s why.

Flaws and quirks beat absolute perfection

In the old days, back when we had these things called “papers of news,” some papers ran an interesting contest. Out of a page full of photos of pretty women, the game was picking not your favorite, but the photo you predicted OTHER READERS would choose.

Much more interesting. In the first case, it’s your preference. Maybe you like blondes with short hair. Who knows? Who cares?

The second question — which photo will the most readers choose? — is a lot more fun. It’s the same game played by Hollywood talent scouts, music industry execs, literary agents and model agencies. Put yourself in the shoes of a diverse audience, young and old, city slickers and cowboys. Now bet your career and livelihood by picking not who you like the best, but who you think average people would pay money to like.

With the old newspaper contests, readers went with quirks and flaws. If there was only one redhead on the page, picking her was smart. Because she stood out.

Think about some of the most famous supermodels. Lauren Hutton had a big gap between her teeth. Cindy Crawford had her mole.

When everybody seems equally perfect and wonderful, a little quirk or flaw makes them interesting. Flaws and quirks let them stand out from the crowd and gives the audience somebody to identify with, because average Joe and Jane Sixpack aren’t perfect, either.

A related idea is that quirks and flaws — even train wrecks — attract attention.

If you’re perfectly talented and perfectly balanced and sane, you’ll never make the news for (a) getting married and divorced every 72 days, (b) having spats with other stars, (c) being arrested for being a drunken idiot or (d) going into rehab.

Robert Downey, Jr. is the perfect example of this.

Downey is a supremely talented actor. If he had a perfect personal life, you might hate him. You’d want to see him brought down to earth off his pedestal of perfection. On the other hand, if Downey was drinking Charlie Sheen‘s tiger blood nonsense, you’d dismiss him as an idiot. Instead, people admire Downey for getting clean and sober, because everybody loves a redemption story. He still has an edge — plus flaws and quirky charm — but he’s no Sheen, who’s turned into a punchline.

Contrast also works. If you see somebody who looks great, it raises expectations. Time after time, an ugly duckling has shown up on stage at Britain’s Got Talent, underwhelming anyone watching until they opened their mouths and MADE PEOPLE CRY.

Here is Paul Notts, who definitely played the part of the ugly duckling. And the crowd loves him.

The package matters more than the product

The average person in the 1970s was exposed to about 500 ads per day. Today, it’s up to 5,000 ads per day, all professionally designed by Don Draper  to persuade you that yes, you have to buy that widget RIGHT NOW.

It’s no exaggeration to say that a 1 percent response rate isn’t failure at all. That’s pretty dang good.

If the pros are happy to get something like 1 percent, don’t think that you are somehow immune from the mathematics. Your package has to be amazing to break through all that clutter.Because people are more media savvy than ever. They have to be. If people weren’t such hard targets, they’d blow the mortgage money on a garage full of Shamwows.

This is why you can’t think, “I have 15,000 blog readers and 22,000 Twitter follows, so if they all buy my book / album / fingerpainted portraits of dogs dressed like Elvis, I’m home free.” Not after you do the math. 1 percent of 15,000 + 22,000 = 370.

Packaging is so important that it actually subverts true talent.

Malcolm Gladwell tells a great story in BLINK about classical musicians in professional symphonies. Used to be, the conductor watched people try out. Then he picked who’d be first violin and all that. For the sake of fairness, symphonies switched to having musicians play behind a screen. You couldn’t see who it was. What they sound like is all that mattered anyway, right?

This little change turned classical music upside down. Conductors freaked out, because they were picking women for manly instruments like the tuba, things they believed women couldn’t possibly have the strength or lung power to play.

Also, some people looked terrible when they played, but sounded great. Other people were good-looking and looked great when they played, but they actually sounded bad, when you couldn’t see them.

The screen turned off the connection between our eyes, our ears and our brain.

It’s the same thing that happens when you’re sick and can’t smell. Food tastes entirely differently. Taste isn’t all in the tongue.

Here’s the other thing: a conductor can tell the difference between a room packed with world-class violinists, but you and I can’t.

A professional food taster can tell you insane things about packages of Oreos, down to which factory produced the additives and flavorings. You and I can’t do that.

A scout for the New York Jets could talk to you for hours about how Tom Brady and Peyton Manning are totally different quarterbacks, but to you and me, all we know is they’re both really good and that Peyton has a younger brother who looks like he’s still 12 and plays for the New Jersey/A football team. The intricate technical details about how each quarterback handles seven-step drops when facing a corner blitz, well, that’s beyond our ken. Sidenote: I don’t even know if “ken” is a word anymore.

The point is, when we’re talking about the top .01 percent of talented people, doing whatever those talented people do, the package is more important than the product.

That’s because the professionals who pick winners and losers do have strong opinions, often about technical, high-level stuff, yet those opinions actually don’t matter at all to the people who matter most, which is you and me, Joe and Jane Consumer, who actually buy the movie tickets / books about sparkly vampires (please don’t) / and music singles on iTunes.

The only opinions that truly matter are the uneducated ones.

We don’t care that professionals in the music industry say Madonna and sixteen other pop divas have weak voices. Our eyes are hooked up to our brain, which also communicates with our ears. The whole package matters, not just the voice. So the showmanship of Madonna makes her a star when a zillion other singers with better pipes fail.

Unlike the symphony tryouts, there is no screen in real life.

You can take it further. There are all kinds of actresses and professional athletes who put out albums that objectively stink. Yet they sell far more copies than they should simply because their name ID is crazy high. They know how the publicity game works. And so they get more attention, and sales, than musicians with far more talent who will toil in obscurity.

A great package (name ID, flaws, quirks, drama) + poor talent beats the heck out of great talent + poor packaging (no name ID, no flaws or quirks, no drama).

The same is true of actors, writers and artists. This is why obscure artists suddenly sell all kinds of paintings and such when they die. Their name is finally in the news, probably for the first time. There’s all kind of talent hiding around the corner that you never see.

An easy example: go to your county fair in the summer and check out the arts and crafts displays. I shoot photos and know enough to be dangerous and listen, I was really impressed by all the kids who won ribbons for photos. Then I scooted over to the adult photo winners. Mind blown. Great shots, including a bunch people took all over the world. But you’ll never learn their names or see their work.

Without legs, you are dead in the water

Though I kinda sorta hate reality TV, it is the best possible laboratory for testing evil theories about media and publicity.

The structure of different reality shows makes stars out of people like Snooki and Kim Kardashian while denying fame and fortune to other people with more actual talent and potential.

Here’s why: legs.

Survivor is one of the original reality TV hits, and you probably remember the first guy who won it, the naked man, Hatch, right? (I am not certain about his first name, and yes, the Series of Tubes would tell me, but I believe “naked man” and “Hatch” is close enough.) Hatch was an interesting villain, and villains stick in our head better than heroes. But aside from getting in the news for going to prison (train wreck!), Hatch pretty much disappeared.

Same thing with Rupert, a bearded pirate hero who was on Survivor: Some Island Where It is Hot. Great character. Should have been a star. But except for some kind of Survivor All-Star thing, Rupert also disappeared.

Why? Because the structure of Survivor doesn’t give anybody legs. Except for the rare times they bring back people for a second go, you are one-and-done.

Jersey Shore, Basketball Wives and even the crazy stuff on Discovery (Mythbusters, Storage Wars, Southern Men Who Put Their Hands Into Swamps to Catch Man-Eating Catfish) have given us breakout stars not because those people are far more talented. It’s because the structure of those shows gives them legs.

They aren’t one-and-done. The people on those shows are on the Glowing Tube season after season after season.

And it is no mistake that we’re talking entirely about the Glowing Tube so far.

Movies are typically one shots. Unless you’re in a crazy successful series like STAR WARS or HARRY POTTER, a movie doesn’t typically have enough legs to get you even to Snooki status. You’re lucky to get ONE sequel, and that means people see the first movie and see the sequel about two years later. If you’re insanely lucky, there’s a third movie, at least another year or two after that.

This is why TV is king.

First, because instead of once a year with a movie, people can see you every week.

Second, because unlike all other forms of media, the Glowing Tube automatically generates all kinds of extra coverage in newspapers and magazines, blogs and radio, social media and regular old water cooler BSing.

Not accidentally. Automatically.

Sure, they talk about movies and books on the radio when I drive to work, but mostly, they’re talking about TV shows.

So let’s look at American Idol for a second. Actual talent. Big exposure. But it’s one-and-done, right? That should blow my evil theory out of the water.

Except the producers of American Idol understand that their newborn and freshly hatched stars needed steady exposure. They understand the need for legs. So after the season is over, not only does the winner (and some also-rans) have albums released in a hurry. They also send the winner and runner-ups on a big long concert tour and bring them back, repeatedly, to sing on later seasons and such.

They get it. Talent without legs is powerless.

Why Facebook friends, Twitter followers and blog hits don’t actually matter

media strategy saturday meme

Hear me now and believe me later in the week:

  • Blog hits don’t really matter.
  • Most people actively trying to collecting bazillions of Facebook “friends” are wasting everybody’s time, including their own.
  • Your number of Twitter followers doesn’t mean diddly.

Just saying these things is heresy to Internet Fanboys, who believe nothing is more powerful than the series of tubes.

If they can only find a way to implant a USB 3.0 socket in the back of their skull, they’ll be able to jack into the Matrix, do insane kung fu kicks and stop bullets JUST BY THINKING ABOUT IT, but they’re too busy looking at the woman in the red dress that they never leave the keyboard, go out in the real world and, I don’t know, kiss an actual girl.

Am I saying unplug from the series of tubes entirely? No. The internets, they are useful for many things.

I’m saying the real world is ALSO useful for many more things.

Why blog hits don’t matter

Everybody wants to be read. I mean, it’s sad to start a blog, put time and effort into writing great posts and have virtually no traffic.

However: let’s get practical.

When I started my old blog, it was to serve a specific purpose: a permanent home for the craigslist ad to sell the Epic Black Car.

WordPress is free. My sister, who is a flipping genius, told me that she loved working with the WordPress, that it was easy and fun. So I popped the ad on there, threw some photos in the craigslist ad and thought nothing of it.

Did it really matter whether I had 50 visitors a day, 500 or 5,000?

No. Not at all. Really, I wanted to sell one car to one person. Once.

The fact that silly ad went viral didn’t matter. Fun? Sure. But that’s all.

Now, our brains aren’t wired to be that logical and practical. We all have egos, which like attention and get all sad if nobody shows up. WHO WILL PAY FOR OUR THERAPY? Continue reading “Why Facebook friends, Twitter followers and blog hits don’t actually matter”

Trump’s trouble with Twitter

You’d think that being president of the United States is enough of a bully pulpit, seeing how whatever you say or do gets reported and analyzed around the world.

It’s not enough for Donald Trump, who’s clearly addicted to Twitter, despite the fact that his tweets keep getting him into political and legal trouble.

Just think of Trump as Kirk, and each adorable tribble is a cancerous tweet, eating away at truth and democracy. Image via Giphy.

If you remove politics—I know, this is hard—Donald Trump presents a unique case in messaging and media strategy, especially when it comes to how he uses social media.

Somehow, he steamrolled a field of Republican candidates so big they all couldn’t fit on one stage. Yet using the same media tactics keep backfiring as president.

Let’s drill down on why.

1) Trump truly believes the myth of Any Press is Good Press

When you’re trying to do anything on a big stage—become a famous rock star, actor, artist, writer or politician—most of the battle is simply becoming known. Because if nobody knows you exist, they can’t see your movies, buy your singles on iTunes or vote for you in a primary.

So at first, it’s all about name ID.

Trump clearly buys into this. His name is his brand, and he’ll do anything to boost that brand.

There are two main schools of thought to generating free press and dominating the news cycle. The first school says dominate the news cycle by, I don’t know, making actual news. Saying something bold and fresh. Announcing a new policy (“We will put a man on the moon!), revealing a secret, saying who your veep will be. That sort of thing.

The other school of thought in PR—an evil school I don’t subscribe to—says, “I don’t care if the story is good or bad, as long as they spell my name right.”

Trump doesn’t just buy into the theory that all press is good press. He *needs* press as a form of attention and validation.

That didn’t hurt him as a businessman, or even as one of 17-bazillion candidates for the Republican nomination. Because it’s true that you can boost your name ID and make money by doing outrageous things. His business goals and personal needs were in alignment.

So the first thing you have to think about is why Trump uses Twitter, and it’s not four-dimensional chess. It’s to gin up press and attention, like he’s always done.

2) The pro’s and cons of constant controversy

Gaffes that would slay ordinary politicians failed to kill Trump’s candidacy.

People expect craziness from him. It’s not a shock. He’s vaccinated himself by doing it so often for so long.

Trump’s go-to move is something that’s guaranteed to generate tons of free ink: insult other famous people. Give them frat-boy nicknames, make fun of their size, call women ugly, attack minorities—whatever it takes.

Yet the downside is huge. Even as an unknown, hustling to make it big, generating controversy boosts your name ID at the expense of your reputation.

Becoming president changed everything for Trump.

Every single spelling mistake, provable lie and temper tantrum he tweets gets dissected on the global stage.

Trump didn’t adjust. He still acts like he’s hustling to get known and make it big, posting risky tweets because that’s what worked to boost his name ID and get earned media.

Except you don’t need to boost your name ID when you’re the president of the United States of America.

And when you pick fights as president, you’re always punching down, attacking people with less power than you. There’s no way it’s seen as anything but bullying.

Trump doesn’t care because he’s still generating attention. Sure, the press will cover his tweets, and people will read those stories.

People will always be entertained by watching human train wrecks. It’s just lot less fun being a passenger on that train when Trump’s driving it off a cliff.

3) There is no plan, only emotion

Most public figures and leaders tweet with a purpose. They have a plan and check with others, including professionals who understand media and message, to make sure they avoid self-inflicted wounds while making progress toward tangible goals.

Political candidates and leaders usually try to gain support and build bridges. Because that’s how you get elected and get things done for the folks you represent.

Trump tweets for himself, based on his needs and emotions. The primary emotion is rage, but even his positive tweets are ones that focus on his favorite subject: Donald Trump.

Tweeting gives him instant gratification. He doesn’t have to wait until tomorrow’s newspaper or for what he said to hit CNN or FOX. The retweets, likes and comments show up in seconds.

So I don’t buy the theory that Trump is doing insanely complicated things on Twitter and somehow playing four-dimensional chess. When he gets mad, he tweets. And he continues to do so despite the obvious legal and political damage. He’s blown up deals with the Republican-controlled Congress with a single tweet, started trade wars and threatened nuclear war. I’m not sure how he could use Twitter to do more damage. He’s pretty much got it covered.

His political goals and personal needs are out of alignment.

Trump isn’t building bridges and making friends with controversial tweets, attacks on his enemies and provable lies. He’s motivating those that oppose him and giving Robert Mueller evidence of obstruction of justice.

This is a key point. Prosecutors need evidence of intent for a crime like obstruction of justice. This is ordinarily hard to get. Trump has turned his tweets into a permanent, written record of his intent, a stream-of-consciousness monologue for everyone to see. It’s a peek inside his brain, and that picture isn’t pretty.

The last argument you could make is Trump uses tweets as fan service, to feed his base. Except when pollsters and pundits talk to people who voted for him, one thing keeps coming up: they wish he’d stay off Twitter.

He won’t.

Not even if it costs him the White House.

Earth Day and the March for Science–because there is no Planet B

Tyson is right: we wouldn’t have all the things we enjoy today, from Fords to iPhones to the interwebs, without science.

That requires respecting the foundations that gave us science, math and the tech we rely upon today. And it means respecting scientists. Because they are under attack on a number of fronts, including Soviet-style misinformation and propaganda campaigns.

This is why people are marching for science today.

Scientists around the world, I salute you and the work you do.

Bonus: my favorite marching sign.

 

Why the world needs newspapers more than ever

Man with newspaper

Man with newspaper

Today’s world runs on ideas, spread by the Series of Tubes–and those ideas are made of words.

At the foundation of this pyramid of words and ideas sits an endangered species: newspapers.

Television, radio, blogs and half the interwebs wouldn’t function if they couldn’t crib from papers of news, where the whole food web of information starts.

Don’t believe me? Watch this bit from John Oliver, who shows that while it’s easy and amusing to make fun of something for 10 seconds (John Stewart and every late night talk show host), it takes serious skill to dive deep into important issues without losing your audience. The man is brilliant.

I got started at papers, back when they were financially healthy and the web didn’t really exist. So this hits me in the gut. Continue reading “Why the world needs newspapers more than ever”

The one little thing that made Hong Kong’s protests so big

Hong Kong democracy protests are called the Umbrella Revolution after citizens brought umbrellas to ward off tear gas and pepper spray. Flickr photo by james jJ8246
Long protester in Hong Kong takes part in the Umbrella Revolution. Flickr photo by Doctor Ho.
A protester in Hong Kong takes part in the Umbrella Revolution. Flickr photo by Doctor Ho.

Images are more powerful than words.

That’s why the pro-democracy protests in Hong Kong became global news. When somebody says “What’s happening in Hong Kong?” you don’t picture crowds of people with signs, which could be a protest in Manhattan or Mumbai.

You picture umbrellas.

Maybe one umbrella, like the photo above. Or thousands of umbrella.

But you see umbrellas, and they mean something, because it’s what protesters are using ward off tear gas and pepper spray while they march for free and open elections, like they were promised.

Right there, the terms of the debate are framed. You sympathize with the protesters, who are organized and determinedly non-violent. Students taking part are doing their homework and picking up trash from the street.

Citizens might have used something else, say garbage bags, to protect themselves from tear gas and mace. It wouldn’t be the same.

The simple, common umbrella is a powerful symbol and tool. It’s not fancy. It’s not expensive. Everybody, rich or poor, has an umbrella.

You don’t need to join a political group. All you have to do is grab an umbrella from your hallway closet and walk outside. People around the world, folks who don’t speak the language or understand Hong Kong history and politics, they all the message.

Continue reading “The one little thing that made Hong Kong’s protests so big”

‘Native advertising’ disguised as news: miracle money or menace to journalism?

media strategy saturday meme

You have to feel for journalists and publishers, since everybody else insists on (a) swiping content from newspapers and magazines, (b) “aggregating” all that content on the Series of Tubes before (c) having your hot startup get bought out by Silicon Valley for $300 million while (d) the journalists who created all that content get pink slips.

So yeah, any form of advertising that’s bringing money to print is a godsend.

HOWEVER: John Oliver is right when he goes off about “native advertising,” a new twist on an old concept. Instead of having news, then ads, why not knock down those walls and make the ads look just like news?

I still believe that real ads in real newspapers and magazine are far more effective than banner ads on the web. Also, this trend can’t last forever. John Oliver is right about somebody having to create all this content, and get paid for it. The trouble is how easy newspapers and magazines made it to either read the stories for free — most paywalls are a joke — or “aggregate” the stories online with no consequences.

Either way, John the Oliver is proving that you can go on deep, 11-minute comedy rants that actually educate people, about serious topics, while making them laugh. Lectures are boring. Mockery is the greatest weapon.

Introducing the iWatch, which will change the world FOREVER

media strategy saturday meme

Here it is, the latest mind-blowing invention from Apple via a leaked video from sources in Silicon Valley that I can’t reveal.

Sorry. Not gonna do it. Wouldn’t be prudent.

Now, that’s funny, mostly because there’s a ton of truth packed in with the sarcasm.

And the trend in the other direction, toward massive phones that don’t fit in your pocket, monstrous phone-tablets offspring called phablets by People Who Are Terrible At Naming Things — well, that’s just as bad as the iWatch.

Gadgets should be simple. Do one thing and do it well, or do lots of things well but make it convenient.

I own a few watches and stopped wearing them years ago, not because they broke, or the batteries ran out, but because there’s a phone on my Samsung Galaxy, a clock on my PC at work, another clock in my car, clocks on the wall. How many clocks do I need?

And I don’t need a tiny screen on my wrist when there’s a big screen on my desk, a good-sized screen on my phone, a Nook in my messenger bag (call it a murse, I don’t care, I can take it) and an iPad sitting around home somewhere that nobody uses. After a certain point, you can only use so many screens, sync so many devices and update the stupid things so many times. Honestly, why does iTunes need to download another update every two weeks? The last time it updated, iTunes conveniently forget all my song ratings and such. Call it an undocumented feature.

What part of modern technology (a) makes you all happy, like GPS meaning we don’t get lost anymore, or (b) annoys you to no end? Tell me. Just don’t leave me a voice mail about it. Hate ’em. Won’t listen.

What words get shared on social media – and what doesn’t?

media strategy saturday meme

ublicity and marketing, including social media, is like the Wild West.

Just about anybody can call themselves a Social Media Ninja (although they shouldn’t) and get away with it, especially if they used the right jargon. Crazy ideas don’t sound crazy when nobody really knows anything in this new frontier.

Social media is still related to publicity and marketing, and even in that old business, the saying was, “Half of all advertising gets wasted. But nobody knows what half.”

Although there’s certainly good practice and bad ideas, there’s always been more art than science to the field. You can’t predict what will work or say, “We’re going to make this viral” and have it happen. Doesn’t work that way.

PETA does it best: they assume most things will fail, which is true. They swing for the fences and try all sorts of wild ideas and PR stunts, because 99 of them can flop if only one of them goes viral. PETA knows you can’t plan viral.

Now, I like the art AND the science, the theory and the practice. You can’t run everything by the numbers, because good numbers are hard to find, and it’s expensive, and you surely can’t run a bunch of numbers and say, “See? This thing will blow up because, you know, science.” Doesn’t work. But you can, and should, grab data where possible and use that to point in the right direction.

So it gave me great joy to see Neil the Patel come through with another great infographic about which words get shared on social media — the Book of Face, the Twitter, Goople+ and even that thing called LinkedIn — and which words get buried. Useful stuff.

The Surprising Words That Get Content Shared on Social Media

Improve your blog’s bounce rate and such

media strategy saturday meme

I do this blog for fun, not for monies. HOWEVER: even casual bloggers probably want to make their bloggity blog more popular, and get more viewers.

Want to make your blog better and more popular? Neil Patel of Quicksprout is your man.

He’s brilliant. And he made this handy infographic on improving your website’s stickiness.

Check him out if you’re serious about page views and such. I make the same (zero!) whether this silly blog gets 5,932,023,727,099,131,827 hits a day or the only guy reading it is some bored dude in a research station in Antarctica, so bounce rates aren’t my thing. But I know many writers work crazy hard on their blogs and blog-like substances, and what Neil does for free, and for his clients, is packed full of Smart.

How to Decrease Your Bounce Rate

Watch this rare and beautiful graduation speech – DO IT NOW

writing meme spiderman dear diary

Most graduation or commencement speeches put the B in Boring and fall into three categories: (1) standard “go change the world!” blah-blah you’ve heard 20 times before, (2) people trying to be very Deep, and Meaningful, but are mostly Confusing as they push their personal pet thing and (3) speakers trying to be funny when they have no experience or business being funny, ever, if their life depended upon it.

This man avoids all of those pitfalls.

It doesn’t hurt that he’s actually funny, and that he used to write speeches for some woman named Hillary and some dude named Barack.

For the actual words, or as many as exist on the Series of Tubes, here’s a link to the main body of text from the speech in The Atlantic.

Also: We need a similar magazine on the West Coast full of such smart things about literature and politics and life. I say we call it The Pacific.

Also-also: Hat tip to my speechwriter buddy Jen Waldref (on the Twitter: @olywordsmith) for sending this my way. Jen, you rock.

Also-cubed: If you know of an epically bad graduation speech, I’d love to see the text or YouTube clip.

Happy birthday to the Twitter!

A nice little video about the evolution of the Twitter, which is 6.942 bazillion times better than the Book of Face, which will one day go the way of MySpace — and not even powers of Justin the Timberlake will be able to save Zuckerberg’s baby.

I’d throw another “which” in there, but it’d just be piling on.

Also: What is the ONE THING you would delete about the Twitter, aside from nuking direct messages from orbit?

Also-also: What is the ONE THING you would add to the Twitter?

3 ways to change the digital world FOREVER

media strategy saturday meme

It is official: social media now dominates the Series of Tubes.

Every year, these smart people produce a slick video about the interwebs, and this year’s video is especially good and interesting.

Now, having filled your brain with facts and numbers and industrial euro-pop dance music, WHAT DO WE DO?

Simple. We change the world.

Change # 1: One Contact Thing to rule them all

So you’ve got contacts in your gmail at home and Outlook at work, Twitter lists of followers and all kinds of Facebook friends, Tumblr buddies and Pinterest pals and a dozen other things.

It is an unholy mess.

Blessed be the app that gives us One Contact Thing, a single shebang with the magical powers to organize all your contacts, from all those stupid platforms, in one tidy place. The power will be unthinkable.

This means ending the nonsense about Instagram not talking to Twitter because she saw him flirting with Google or whatever. And yes, we need it to be easy and quick and on our phones. Because I’m not firing up the PC every time I need to look up a phone number or Twitter handle.

Whoever does this first — Apple, Google, Microsoft, some dude in his basement coding the app in his pajamas — will rule the interwebs forever and ever.

Change # 2: Obliterate voice mail and switch to texting

Am I saying we should take voice mail behind the barn and shoot it? No. I’m saying take it behind the barn, hang it, set it on fire, THEN shoot it.

Nobody likes voice mail. Nobody.

Don’t call my cell phone and make me dial up voice mail, punch in a password I keep forgetting, then listen for two minutes. Especially when 99.99 percent of all voice mail messages are things you can sum up in a short text like, “Phone tag, you’re it” or “Pick up some milk, yo” or “I’m a reclusive billionaire with $400 million sitting around, and instead of handing it to Karl Rove, who I wouldn’t trust at this point to run a successful race for student body president at Willapa Valley Junior High, I’d like some return on my investment.”

Send a text, people. College kids these days don’t even use email anymore. They think email is so 1994.

If it’s too complicated for a text, send an email.

If you really hate me, send a voice mail. Make it long. Don’t leave your number or email — assume that I’ve memorized it. And then when I call back, make sure you don’t answer your phone so I can start the whole thing rolling with a voice mail of my own.

Therefore, we will nuke voice mail from orbit, and the world will rejoice.

Change # 3: Real photos, good bios and no anonymous trolls

Twitter, Facebook and every other social media shebang is full of photos and bios of people that may be human, and might be young or old, male or female, con artist or genius.

You can’t tell, though, because (a) their profile photo is a shot of a cat, Yoda holding a lightsaber or a pile of leaves, (b) their Twittter handle is @jkringer392 and (c) their bio is a train wreck of obscure references to Star Trek fan fiction and such. I have seen all of these things and more. Who will pay for my therapy?

Related post: 30 achy breaky Twitter mistakeys

There are plenty of places for anonymous folks to say whatever they like. Sites like reddit will always be around. Have at it.

HOWEVER: papers of news, TV stations and serious blogs need to stop feeding the trolls by letting TrailerParkNinja and TexasMustSecede2016! dominate the comment sections with anonymous spam and hateful, nonsense. So let’s cut back on that by requiring commenters to use real photos and bios. Want to spew? Go spew in Anonymous Land.

If you’re going to be on the Series of Tubes, and want to be taken Seriously, you need a Serious photo — of you, not your cat — and a real bio. Period.

Long ago, only famous people needed public relations folks, who made sure actors, authors and other celebrities had good mug shots and nice bios. Today, everybody is online. Your photo, bio and name are what people see first. But average people don’t have a publicist. They’re flying in the dark with a blindfold, and yeah, it shows.  

Wonder why you aren’t getting many followers on Twitter or hits to your blog? Take a look at your photo and bio.

Trying to get a job / book deal / punk rock music contract? Take a hard look at what people see, in the first five seconds, when they check you out on Twitter and the Book of Face and such.

People don’t make a decision about you after reading your short stories or listening to three mp3s of sample songs on your blog. They glance at your photo and decide, in half a second, whether to interact with you or never give you a second thought. They do this all the time, in a hurry. Ten people just followed you on Twitter, and you follow back or not, clicking away with your mousity mouse, no-no-yes-no-yes-yes-no. You don’t ponder these decisions, right? Bam. So make it easy on people by taking it seriously. I’m talking to you, Miss Duckface, who shot your profile photo in the bathroom mirror using an iPhone.

People need a place –a Profile Doctor–to get easy and quick help with this sort of thing, without putting a public relations firm on retainer.

5 ways to make blog posts GO ALL VIRAL

There is no guaranteed method, no secret way, to make a blog post that causes the Series of Tubes to explode.

Anybody who says otherwise is a lying liar full of lying liaosity.

Because this is an art, not a science.

HOWEVER: There are things that are smart, and give you a chance.

yoda after the death star blows up
If your magical blog post causes the Series of Tubes to blow up like a Death Star orbiting the second moon of Yavin, then Yoda will celebrate by dropping it like it’s hot.

5) Swing for the fences

If all your blog posts are kinda the same — the same topic, the same length, the same tone — it’s a good bet none of them will ever magically shock the world.

Learn from PETA, which gets gobs and gobs of free ink and airtime by trying bold, crazy PR stunts.

Most of them fail. Sometimes, they get a little bad press for a stunt gone wrong.

But they keep swinging for the fences, because there is no real penalty for swinging and missing.

People only really pay attention when you hit that towering home run.

So PETA does the opposite of most non-profits, companies, politicians, authors, actors and would-be Famous Peoples: they don’t (a) craft a strategy full of bunts and singles, (b) assume all those bunts and singles will work 100 percent of the time, then (c) freak out when things don’t work out exactly according to the plan and (d) yell at their publicist for all those failures.

PETA knows most swings of the bat will miss. They’re smart about it. They don’t whine or cry in their IPA’s after hours, asking God why nobody prints their press releases. They swing hard. They know missing is part of the game. And they keep on swinging, knowing that all it takes is one solid smack of the bat to get their message through in newspapers, radio and TV around the world.

I did a bunch of posts examining how PETA and other folks do publicity right. Read them. It’ll make you rethink playing small ball.

4) Start with a killer photo

Words are great. I adore words, and I bet you do, too.

Treating photos as an afterthought, though, is crazy.

Because images are more powerful than words. They tap directly into a primal part of our brain and work all kinds of magic, bam, faster than you know it, all while your brain is still processing the first few words of the headline and such.

Every post should have one killer image.

Every post.

Snag a shot from flickr or morguefile. Snap away with your iPhone or Droid — or, if you’re lucky enough to have one, a Nikon of Infinite Beauty.

Use one of the online meme generators (they are legion) to add words to a fresh meme.

Better yet, find a photo and start an entirely new meme.

What if I told you ... how to get to Sesame Street?
Make your own meme already. DO IT NOW.

3) Embrace viral networks

Everybody basically has a blog, a Facebook page and uses Twitter — that’s pretty standard.

Hear me now and believe me later in the week: that won’t help you go viral.

Blogs just sit there, really. Nobody except your subscribers will realize you’ve got a new post.

The Book of Face is social networking, not social media. Same with Twitter.

They aren’t designed, really, for things to go viral. Are they better than a kick in the head? Yeah.

For a blog post to really go viral, you need it to make noise on Pinterest or Reddit, Digg or Stumbleupon — those sorts of sites.

Because lumping all these sites under the term “social media” is stupid.

whuh?
What? Social networking and social media are not the same thing?

There’s social networking, where you make new friends and talk smack with those friends.

There’s social media, which sort of works as an alternative to mass media (papers of news, radio, TV) — but not really.

And then there are viral networks.

To make a blog post go viral, people who use viral networks must (a) see your post and (b) share it.

That means putting the right sharing buttons on each post.

It means joining a few of those viral networks to see how they work.

And it means using those networks to push sharing buttons on stuff your friends post, not just your own stuff.

This is where a killer photo comes in handy. Pinterest and other viral networks are incredibly visual. If your post doesn’t have an image, it’s basically impossible to post on many viral networks. Even if they let you post, I don’t suggest doing it. Because a photo is key.

2) Use the video, Luke

Moving pictures are even BETTER than regular old pictures, which are better than words.

Here. I’ll make it all simple with logic and such:

Video > Photos > Words

Find short clips on YouTube that illustrate your point.

Snag animated gifs that are related, and funny, and not gross or pervy.

Techno Viking does not listen to the prayers of men, or bloggers. He only wants to dance, and to crush his enemies, then dance a little more.
Techno Viking does not listen to the prayers of men, or bloggers. He only wants to dance, and to crush his enemies, then dance a little more.

There is no shortage of video clips and gifs. I am constantly amazed by the creativity of peoples on the Series of Tubes, and I tip my hat to them. You make me laugh, and learn things, because video is the most primal way of reaching people.

1) Wrap it all up with a head-turning headline

The Greatest Blog Post in the History of the Blogosphere won’t matter if your headline is something like “What I wrote this morning, after I had some Cocoa Puffs”

Give your post a great headline. How?

Bottom line, you want the headline to create interest by (a) raising interesting questions about (b) stuff people already care about, and I have to say  (c) if your blog is a thinly disguised diary, and eliminating the words “I” and “me” would cause the word counts of all your posts to drop by 20 percent, then yeah, that stuff isn’t really interesting or what people care about. Don’t do it.

Interesting questions include anything primal: life and death, love affairs and disasters, monsters and myths.

Stuff people already care about include books and movies, music and plays, stupid reality TV shows, politics, news, art, photography, stupid reality TV shows about celebrities and anything funny.

So what’s a good killer headline? Here are a few:

  • Top 10 things to do before Comet 1948A destroys Earth
  • Why JAWS and FATAL ATTRACTION are the same flipping story
  • If the Bachelor and Bachelorette are 0 for 40-whatever on engagements and marriages, is all hope for love lost — or is reality TV just an empty wasteland of vacuous, fame-chasing idiots?

Now, I’m kidding with that last headline. Bit too long.

On the other hand, it is unusual and would stand out. Bet you if I wrote a post with exactly that headline, it might make a splash. That last hed (journalism slang alert!) happily swings for the fences.

So don’t worry about missing, and don’t place all your bets on some golden post.

Swing hard.

Swing often.

Swing true.

Because every time you shoot for something bold and spectacular, even if you fail, you’ll get better at it. And you won’t learn how to hit home runs if all you do is aim for bunts and singles.

Top 4 features Twitter should add — or kill

So, I love the Twitter, which is fun and useful, and have fallen out of love with the Book of Face, because it’s not very useful and has become rather Annoying.

Twitter

HOWEVER: There are things in Twitter that should be fixed, and features we desperately need to have.

Here they are.

Thing Number 4: Kill direct messages 

Kill it with fire. Nuke it from orbit. Go send Keanu Reeve through the Matrix to wipe DM’s from the face of the Twitterverse.

Why?

Because nobody sends them anymore, not unless they get hacked and spit out endless “U didn’t see them tapping u? ” messages.

Thing Number 3: Give unto us some LIVE CHAT already

One of the great things about Gmail is you can see your contacts on the left side of the screen, with little green dots for folks who are online, and with a single click, bam, you can live-chat your buddies.

Twitter needs this. You’re already on the Twitter, and so is your buddy, but after the third round of back-and-forth of Tweets and replies, it’s beyond clunky and you just want to do a live chat instead of waiting for Twitter to reload and such.

Live chat isn’t some kind of advanced alien technology.  Make your people happy. After you put a dagger in the heart of spammy direct messages, give us live chat, which is spam proof.

Thing Number 2: Separate the streams

Right now, Twitter gives us a single stream of tweets, and they fly by at the speed of light.

Even if you’ve got all your people categorized into separate lists and groups, and would like to check on folks that way, Twitter won’t let you.

Basically, they’ve crossed the streams. And crossing the streams is an achy breaky bad mistakey.

Sure, you can fire up Hootesuite and other apps that will let you see different streams of Tweets, as they are meant to be seen. Yet if you need Hootesuite to check different streams, then Social Bro to manage your lists, Buffer to schedule tweets and some other app to get a handle on all your contacts, that’s a flashing neon light that says Twitter needs fixing.

Thing Number 1: Give us easy ways to manage our peoples

Learn from email, please. It’s been around for a little while now, and we all know how to use it.

Don’t let us organize people into lists like “Thriller authors” and “Serious fans of Care Bear cartoons” without giving us an easy way of sending a tweet about Lee Child‘s latest novel only to those thriller authors, and not your Care Bear maniacs.

Don’t make it insanely difficult to sort through the list of people you follow, or who follow you, without wading through screen after screen. SocialBro has some really smart features, like sorting through people who haven’t tweeted in six months. Learn from that. Sock it to us.

It shouldn’t be insanely difficult to keep track of your favorite people. Gmail has a nice touch where it’ll list your 20-some most frequently emailed folks. Those are your people, right? Make it easy for users. Show everybody who tweets them the most, or retweets what they say. Don’t make us try to remember whether you spell it @batmanFANinLondon or @BATMANfanInLONDON when you’re trying to talk to the guy about what DC will do with the Justice League movie.

Also, distribution lists are smart and useful. Let us have them.

Make it easy and we will love you even more, Twitter.

Make it hard and we’ll keep on kludging together workarounds, using four other apps, as we wonder whether you’ll keep making smart decisions or follow Facebook down the path of the Dark Side, where stock options only head south after the IPO.

Hunter S. Thompson + Conan O’Brien + whiskey + machine guns = WIN

Most interviews of authors, actors and artists put the B in Boring.

Hunter S. Thompson did it right with Conan O’Brien, because he didn’t sit on Conan’s couch and blab about his latest book / movie / art project. No. That is standard and typical and such. You can’t get atypical results by doing typical things.

Here’s the interview segment.